🔒 Our Commitment to Security

At 24Convert, we believe that a great file conversion experience begins with trust.

While 24Convert is an independently run personal project, we take data protection seriously and design our tools with security, privacy, and minimal data retention in mind.

Below is an overview of the technical protections and security practices we follow to keep your files and data safe.

1. Technical Protections

SSL/TLS Encryption

All communication between your device and 24Convert is protected via HTTPS (SSL/TLS). This keeps your uploads, downloads, and page interactions encrypted in transit and protected from tampering or interception.

Temporary File Storage & Automatic Deletion

Files are stored only as long as needed to process your conversion and let you download the result. All uploaded and processed files are automatically deleted within 24 hours after processing.

Files are used solely to generate your output and are never used for model training, marketing, or any unrelated purpose.

Data Isolation

Every conversion runs in its own isolated environment. Tasks do not share state and cannot access each other’s input or output files, which helps prevent cross-file exposure.

Secure Cloud Infrastructure

24Convert runs on reputable cloud and network providers that offer physical and network isolation, hardened storage, and infrastructure-level security maintenance, giving your conversions a stable and secure foundation.

Logging & Abuse Prevention

We collect limited technical information such as IP address, browser or device type, conversion type, and success/error status. These logs help us detect abuse, debug issues, and keep the service reliable — without ever storing the contents of your files.

No AI Training or Profiling

Files you upload to 24Convert are only used to perform your requested conversion. We do not use your content to train AI models, build user profiles, or run recommendation systems.

2. Security Practices

Minimal Data Collection

24Convert does not require registration, passwords, or personal profiles. We collect only the minimum technical data needed to operate, protect, and improve the service. We do not use advertising trackers and do not sell or trade your data.

Access Control

Backend and administrative access is limited to the site maintainer and secured with protected accounts. No unnecessary internal interfaces are exposed publicly, reducing the risk of unauthorized access.

Privacy & Transparency

We are clear about what we collect and what we never do: we do not sell data, do not use your files to train models, and do not run hidden advertising trackers. Our Privacy Policy explains our practices in detail, and you can contact us anytime with questions.

Secure Development Practices

We follow secure-by-design principles: validating input, avoiding hard-coded secrets, updating dependencies regularly, and watching for vulnerabilities in key components as the project evolves.

Incident Response Approach

If a security-related issue is detected, we follow a simple philosophy: protect users first, investigate quickly, fix the root cause, prevent recurrence, and communicate appropriately if your experience might be affected.

Ongoing Review & Improvement

Security is an ongoing process. We continuously review the service, update dependencies, and refine internal safeguards as the project grows and new risks appear.